Alula by Armguard hexagon logo
LICENSED CALIFORNIA ALARM COMPANY · BSIS ACO 4251

ALARM21 Corp Armguard

1009 N Pacific Ave, STOP 4754, Glendale, CA 91202
1-800-654-7797 · alarm21.com

CUSTOMER CONTRACT & ELECTRONIC SIGNATURE

Residential Alarm Agreement

Review the entire written agreement, confirm the details and sign electronically. No monitoring service or payment will start solely by submitting this form.

Base monthly monitoring$45.99per month

The agreement you will sign

Read the full 8-page ALARM21 Residential Alarm Agreement and the following customer-specific schedule before signing. Save a copy for your records.

Open / download the complete agreement (PDF)

Monitoring: $45.99/month · Estimated base monitoring for initial term: $1,103.76, excluding separate charges · Term: 24 months · Installation: $99.00

Equipment ownership: Equipment supplied by ALARM21 remains the property of ALARM21 unless a separate signed purchase agreement expressly transfers ownership to the customer. Existing customer-owned equipment remains the customer's property.

Scope: ALARM21 Corp Armguard will install or configure the agreed security alarm equipment, program and test the system with the designated 24-hour monitoring station, and provide basic operating instructions. Equipment, quantities, and additional work will be specified in the customer's approved equipment schedule. · For new ALARM21 Alula starter installations, the proposed equipment includes one Alula cellular hub, two door/window sensors, and one motion detector. Final equipment models, quantities, substitutions, and any additional charges must be specified in the customer-approved equipment schedule. Monitoring-only customers do not receive new equipment unless separately agreed in writing. Or Compatible by Alarm21

Estimated start/completion: Approximately 5 days after written ALARM21 office approval, subject to customer scheduling and required permits. / On the scheduled installation date, following completion of programming and monitoring tests.

Payment schedule: Monthly alarm monitoring: $45.99 for an initial 24-month term, beginning upon service activation. Installation charge: $99.00. Installation deposit: $49.50 due after office approval and before installation is scheduled. Remaining $49.50 due upon installation completion. Additional equipment, optional services, applicable taxes, and permit charges will be separately disclosed and approved in writing. Recurring payments require separate payment authorization. This agreement is subject to ALARM21 office approval and applicable cancellation rights.

Permit fees: Local cities and counties may require alarm permits or registrations. ALARM21 will verify applicable requirements and comply with any legal obligation to obtain or confirm permits before installation. Any customer-paid government permit fees will be disclosed separately in the written quote before approval. Permit fees are not included in the $99 installation charge or $45.99 monthly monitoring rate unless expressly stated. Renewal fees and false-alarm penalties are subject to local regulations and the approved agreement.

Other charges: Additional charges, including optional equipment, service plans, applicable taxes, permit fees, early termination charges, and equipment removal fees, must be separately disclosed in the final agreement or an attached customer-approved schedule. No undisclosed charges shall apply.

Training: Upon installation and activation, ALARM21 Corp Armguard or its designated installer will provide the customer with basic instructions on operating the alarm system, including arming, disarming, user codes, false-alarm prevention, and contacting the monitoring station. Instructions may be provided in person or remotely. The customer is responsible for informing authorized users how to operate the system and keeping security codes confidential.

BSIS disclosure: ALARM21 Corp Armguard is a California licensed alarm company operator, License ACO 4251. Alarm company operators are licensed and regulated by the Bureau of Security and Investigative Services (BSIS), California Department of Consumer Affairs. Bureau of Security and Investigative Services 2420 Del Paso Road, Suite 270 Sacramento, CA 95834 Telephone: (800) 952-5210 Website: www.bsis.ca.gov Consumers may contact BSIS regarding licensing information or complaints.

Statutory cancellation notice: CALIFORNIA NOTICE OF CANCELLATION — For qualifying California home-solicitation agreements, the customer may cancel without penalty or obligation until midnight of the third business day after signing. Customers age 65 or older generally have until midnight of the fifth business day. Other statutory cancellation periods may apply. Written cancellation notices may be emailed, mailed, or delivered to: ALARM21 Corp Armguard 1009 N Pacific Ave, STOP 4754 Glendale, CA 91202 Email: as@alarm21.com Telephone for assistance: 1-800-654-7797 A timely written cancellation will be honored in accordance with California law. Payments will be refunded, and any delivered equipment handled, as required by applicable law. CUSTOMER CANCELLATION FORM Contract date: __________________ Applicable cancellation deadline: __________________ Customer name: __________________ Service address: __________________ I hereby cancel the above agreement. Customer signature: __________________ Date: __________________ This notice does not restrict any additional cancellation rights provided by law.

Renewal: AUTOMATIC RENEWAL NOTICE The initial term of this agreement is 24 months. Unless the customer provides written notice of nonrenewal at least 30 calendar days before the expiration of the current term, the monitoring agreement will automatically renew for another 24-month term. Successive renewals will be for 24 months under the agreement's applicable terms. The monthly monitoring charge is $45.99 unless otherwise agreed in writing. Written notice of nonrenewal may be sent to: ALARM21 Corp Armguard 1009 N Pacific Ave, STOP 4754 Glendale, CA 91202 The customer must separately acknowledge this automatic-renewal disclosure by signing or initialing it.

Cancellation: CANCELLATION AND NONRENEWAL The initial monitoring agreement is for 24 months. To prevent automatic renewal, the customer must provide written notice of nonrenewal at least 30 calendar days before the current contract term expires. Written notices may be submitted to: ALARM21 Corp Armguard 1009 N Pacific Ave, STOP 4754 Glendale, CA 91202 Email: as@alarm21.com The notice should include the customer's name, service address, account password, account number (if available), and requested cancellation date. ALARM21 may verify the customer's identity through an existing trusted contact method before making changes to monitoring service. Customers should never email alarm security passwords or codes. ALARM21 will provide written confirmation of the cancellation details and any applicable, previously disclosed charges. Early termination or equipment removal charges apply only when expressly stated in the signed agreement and permitted by law. Nothing in this provision limits the customer's statutory cancellation rights.

Soliciting agent: Ali Sadri (BSIS ACO 4252)

OFFICE APPROVAL REQUIRED: Your signature submits the agreement to ALARM21 for acceptance. It is not binding until approved by an authorized representative of the office. Any changes to the commercial terms require a new customer signature.

1. Customer details (prefilled when available)
2. Review and electronic delivery

Electronic records consent: You may request a paper copy or withdraw consent to electronic delivery by contacting ALARM21 at 1-800-654-7797 or writing to 1009 N Pacific Ave, STOP 4754, Glendale, CA 91202. Paper copies of this signed contract are available without charge. To read and save electronic records, use a current browser with PDF viewing, a working email address and internet access. Withdrawal will not retroactively affect already provided electronic records.

Optional credit/financing inquiry - separate consent

This applies only if you are initiating a transaction that actually requires a lawful credit review. The checkbox is optional; it does not initiate a report, approve financing or permit checks without a valid FCRA purpose. We will not collect Social Security numbers, dates of birth or payment cards here. Any identity verification will use a separate secure provider.

3. Electronic customer signature

Type your complete legal name exactly as entered above. By selecting the signature checkbox and submitting, you intend to sign this agreement electronically, subject to the written approval of ALARM21's office.

Do not enter your Social Security number, date of birth, alarm PIN, passwords or credit-card number. Your typed signature and contract details will be sent to ALARM21 and to the email address you enter. The office must approve before the agreement becomes effective.

Alarm or camera technician? We're hiring for paid, per job work across the Los Angeles area. See technician opportunities