Privacy Policy

Last updated: October 20, 2026

ARMGUARD ("we," "us," or "our") operates alarm21.com and respects your privacy. This Privacy Policy explains what information we collect when you use our website and services, how we use it, how we share it, and the choices you have. By using this website, you agree to the practices described below.

1. Information We Collect

Information you give us directly

We collect personal information you provide when you interact with us, for example when you:

• Fill out a quote form, contact form, or our online quiz;
• Place an order or start a checkout (for example on our packages page);
• Contact us by email, phone, or through the chat button on our website.

This information may include your name, email address, phone number, service address (street, city, state, ZIP), and details about the security products or services you are interested in. Payment information (such as PayPal or Zelle payments) is processed directly by the payment provider — we do not store your full payment credentials on our servers.

Information collected automatically

When you visit our website, we may automatically collect limited technical information, such as your IP address, browser type, device type, pages viewed, and the time and date of your visit. We use cookies and similar technologies (pixels, tags) to remember your preferences, keep the site working properly, and understand how visitors use the site. You can control cookies through your browser settings; disabling them may affect how some parts of the site work.

2. How We Use Your Information

We use the information we collect for our business purposes, including to:

• Respond to your quote requests, questions, and messages;
• Set up, provide, and support your security services;
• Process orders and payments for packages and equipment;
• Improve our website, products, and customer service;
• Send you service updates and, with your permission, marketing emails or texts (you can unsubscribe at any time);
• Detect and prevent fraud or misuse of our services;
• Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We share it only in these limited situations:

• Service providers: with trusted companies that help us operate — such as payment processors (PayPal), website hosting, and email delivery — under agreements that require them to protect your information;
• Legal reasons: when required by law, court order, or legal process, or when we believe disclosure is needed to protect our rights, your safety, or the safety of others;
• Business changes: if our business is sold, merged, or transferred, your information may be transferred as part of that transaction.

4. Your Privacy Rights

Depending on where you live, you may have rights over your personal information, including the right to know what information we hold about you, request a copy of it, ask us to correct inaccuracies, or request that we delete it. Because we serve customers in California, California residents have these rights under the California Consumer Privacy Act (CCPA), and we will not discriminate against you for exercising them.

To exercise any of these rights, contact us using the information in Section 8. We will verify your request by matching the details you provide with the information we have on file.

5. How We Protect and Keep Your Information

We use reasonable administrative, technical, and physical measures to protect your personal information, and we limit access to it to employees and providers who need it to do their jobs. No system can be guaranteed 100% secure, so if you believe your interaction with us is no longer secure, please contact us right away.

We keep your information only for as long as needed to provide our services, fulfill the purposes described in this policy, and meet our legal obligations.

6. Cookies and Online Tracking

We and our partners use cookies and similar technologies to run the website, measure performance, and show relevant content. You can manage cookies in your browser settings, and you can opt out of marketing emails at any time by clicking the "unsubscribe" link in the email. We do not respond to "Do Not Track" browser signals, but you may use your browser's privacy controls at any time.

7. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

8. Third-Party Links

Our website may link to third-party websites (such as payment providers or social media). We are not responsible for their privacy practices — please review their privacy policies before sharing information with them.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. If we make material changes, we will post the updated policy on this page with a new "Last updated" date. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us: