Home Security in Pasadena, CA
Welcome to the neighborhood. Settle into Pasadena with a practical plan for your home. ALARM21 can help you review entry points, alarm access and monitoring while you get to know the city.
This guide is for homes within the City of Pasadena. It brings together Pasadena police and fire contacts, municipal water and power numbers, and three local destinations for a first weekend in the area.
ALARM21 Security for Your Home
Local Alula Security Offer
$49.95 per month for 24 months, plus $99 professional installation.
The Alula equipment package includes one pet-immune motion detector and two door/window sensors, with smartphone app access and cellular communication.
- USA-based, 24-hour professional monitoring
- UL-listed monitoring
- iPhone and Android app access
- Possible homeowner insurance discount, subject to your insurer and policy
If your home has side entrances, a detached garage or more doors than the package covers, discuss those areas during your security review. We can explain the included equipment and quote additional sensors separately.
Discuss your home security: 818-956-6329
This offer applies to the Alula package described here. See offer details.
Helpful Local Telephone Numbers
Emergency police, fire or medical help: 911.
Call 911 for emergency police, fire or medical assistance. The Fire Department number below is for general inquiries, not emergency dispatch.
Police, Fire and City Services
| Service | Telephone |
|---|---|
| Pasadena Police Department Non-emergency assistance | 626-744-4241 |
| Pasadena Fire Department General department inquiries | 626-744-4655 |
| Pasadena City Service Center City information and service requests | 626-744-7311 |
Utilities and Household Services
| Service | Telephone |
|---|---|
| Pasadena Water and Power Customer service and account questions | 626-744-4005 |
| PWP power emergencies Report power outages and electrical emergencies | 626-744-4673 |
| PWP water emergencies Report a water emergency | 626-744-4138 |
| SoCalGas Suspected gas leaks; call from a safe location | 800-427-2200 |
Confirm water and electricity service with PWP for your exact address. The City Service Center can help direct questions about refuse collection and other city services.
Smell gas? Leave the area and call SoCalGas from a safe location. If there is immediate danger, call 911. Official gas-leak guidance.
Register for Pasadena Local Emergency Alert System (PLEAS) notifications.
Directory checked October 5, 2026. Providers can confirm service for your exact address.
Places to Visit In and Around Pasadena
Make time for a local outing. Check current access, hours, reservations and fees on the official pages before you go.
Norton Simon Museum
411 W. Colorado Boulevard, Pasadena, CA 91105
Plan an art-museum outing near the west end of Colorado Boulevard. Check current exhibitions, admission arrangements and visitor information before going. Official visitor information.
The Gamble House
4 Westmoreland Place, Pasadena, CA 91103
Explore Pasadena’s architectural heritage. House tours are generally guided; advance ticketing is recommended, and exterior and garden access is described on the visitor page. Official visitor information.
Arlington Garden
275 Arlington Drive, Pasadena, CA 91105
Visit a climate-appropriate habitat garden for a quieter outdoor outing. Review the garden’s current visitor guidance and any arrangements for group visits. Official visitor information.
Your Moving-In Checklist
- Confirm your city and utilities. Use your property address to arrange PWP service and any natural gas account.
- Save separate outage numbers. Keep the PWP power and water emergency numbers alongside city contacts.
- Register for local alerts. Sign up for PLEAS with the contact details you want used for emergency notifications.
- Review home access. Change inherited access codes and discuss doors, garages and monitoring with ALARM21.
Frequently Asked Questions
Do these contacts also cover South Pasadena or Altadena?
This directory is for the City of Pasadena. Neighboring communities have different service arrangements, so confirm your property’s jurisdiction before saving agency contacts.
Does Pasadena have separate numbers for power and water emergencies?
Yes. PWP lists 626-744-4673 for power emergencies and 626-744-4138 for water emergencies. Call 911 when there is an immediate threat to life or safety.
Is the homeowner insurance discount guaranteed?
No. Eligibility and savings depend on your insurer, policy and installed system. Ask your insurance company what documentation it needs.
Let’s Talk About Protecting Your Home
Call ALARM21 at 818-956-6329 or send us a message. Mention Pasadena and the local Alula offer.
ALARM21 Security & Patrol, Inc. · ACO 4251
Offer Details
New residential customers in California only. $49.95 per month for 24 months plus $99 professional installation. Includes one pet-immune motion detector and two door/window sensors. Additional sensors, cameras and services available at additional cost. Approved credit, cellular/internet service and a 24-month monitoring agreement required. Early termination fee may apply. Monitoring is USA based and UL listed. Homeowner insurance discounts, if available, are subject to insurer approval and policy terms. Not valid with other offers.
This independent neighborhood guide is provided by ALARM21. Listed agencies, utilities and attractions are not ALARM21 partners or endorsers. For emergencies, call 911.